Hello, I visited the Biman Bangladesh Singapore Office to cancel my ticket and had a positive experience. The staff was courteous and clearly explained the cancellation process, including applicable fees. For tickets issued through their official website, refunds can be processed online; however, since I purchased mine at the sales office, they assisted me directly with the cancellation. They informed me that, for example, canceling an Economy Saver ticket from Singapore to Bangladesh would incur a fee of USD 50 if the ticket was issued on or after April 6, 2023 . The refund was processed promptly, and I was advised that it might take up to two billing cycles to reflect on my credit card statement . Overall, I was satisfied with the assistance provided during the cancellation process.
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