Understanding Payroll PIN in QuickBooks Desktop
The Payroll PIN in QuickBooks Desktop is a security feature used to process direct deposits and access payroll services. If you forget your PIN or need to reset it for security reasons, QuickBooks provides multiple methods to update it.
Common Reasons for Resetting Payroll PIN
Forgotten PIN
Security concerns
Payroll processing errors due to incorrect PIN
System updates affecting PIN authentication
Step-by-Step Solutions to Reset Payroll PIN in QuickBooks Desktop
Method 1: Reset Payroll PIN via Send Payroll Data Window
If you remember your QuickBooks Admin password, you can reset the PIN using the Send Payroll Data window.
Log in to QuickBooks as an Admin.
Click Employees > Send Payroll Data.
In the Send/Receive Payroll Data window, click Send.
When prompted, click Forgot your PIN?.
Enter your QuickBooks Admin password and click OK.
Create a new PIN (must be 8–12 characters, including at least one letter and one number).
Confirm the new PIN and click Submit.
Method 2: Reset Payroll PIN via Payroll Account Maintenance Pages
If you know your current PIN, you can reset it through the Payroll Account Maintenance Pages.
Open QuickBooks Desktop.
Click Employees > My Payroll Service > Account/Billing Information.
Sign in using your Intuit Account.
Locate the Payroll Service PIN section.
Enter your current PIN and create a new PIN.
Save changes and restart QuickBooks.
Method 3: Reset Payroll PIN via Direct Deposit PIN Reset Form
If you forgot your PIN and cannot reset it using the above methods, you need to submit a Direct Deposit PIN Reset Form.
Download the Direct Deposit PIN Reset Form from Intuit’s official site.
Fill out the form with your business details.
Have the Primary Principal or Secondary Principal sign the form.
Attach a photocopy of the principal’s government-issued ID.
Submit the form via Intuit File Exchange.
Once approved, Intuit will send a new PIN via email.
Method 4: Contact QuickBooks Payroll Support
If none of the above methods work, contact QuickBooks Payroll Support for assistance.
Visit QuickBooks Payroll Support.
Select Payroll PIN Reset Assistance.
Provide your business details and verification documents.
Follow the instructions provided by the support team.
Q&A: Common Questions About Resetting Payroll PIN in QuickBooks Desktop
Q1: Why do I need a Payroll PIN in QuickBooks?
The Payroll PIN is required for processing direct deposits, accessing payroll tax filings, and updating bank account information.
Q2: What are the requirements for a new Payroll PIN?
Your new PIN must be:
8–12 characters long
Include at least one letter and one number
No special characters allowed
Q3: Can I reset my Payroll PIN without my QuickBooks Admin password?
No, you need your Admin password to reset the PIN via QuickBooks. If you don’t have it, use the Direct Deposit PIN Reset Form.
Q4: How long does it take to reset the Payroll PIN via Intuit?
It typically takes 24–48 hours for Intuit to process the Direct Deposit PIN Reset Form.
Q5: What if my Payroll PIN is not working after resetting?
Ensure you are entering the correct PIN.
Restart QuickBooks Desktop.
Check for QuickBooks updates.
Contact QuickBooks Payroll Support if the issue persists.
For more details, check Intuit’s official guide on resetting the Payroll PIN in QuickBooks Desktop here. You can also watch step-by-step video tutorials on fixing this issue here and here.
